Cancellation Policy Reminder
Cancellation policy - for any and all cancellations, reschedules, schedule changes, appointment time changes and no-shows - you must give 24 hour notice. Giving less than 24 hour notice (no matter what the reason, even emergencies) will cost the full amount of the appointment. For facials, I require 48 hour notice for cancellation, reschedules or appointment time changes. If you are more than 15 minutes late for an appointment, that is considered a no-show and costs the full amount of the appointment. Lateness, late-cancels, cancellations and no-shows are the hugest burden on my business. In all of my 12 years of business I have rarely run late, myself, despite juggling many people’s subway troubles, late meetings and other reasons you’ve come late or no-showed. You can prevent this by planning to show up to your appointment 5-10 minutes early especially if you are someone that needs to use the bathroom, have a quick break while transitioning from the subway/street to the office and take a drink of water. Help me, help you by being on time and being responsible for your own schedule. I am a human too. Apparently we are all super busy these days. I impress this on you all constantly why? —not to be annoying but because this comes up multiple times in my week on a regular basis. EVERY WEEK.
Pricing Adjustments
Due to the rising costs of all the things involved in running a micro business, pricing increases are inevitable. There is a $5/per session increase on all treatment types except auricular acupuncture. For those who are experiencing financial hardship package agreements are always available. If you do not plan to attend regular acupuncture visits, package agreements are not for you. There are no refunds on package agreements as you are receiving a discount and they cannot be shared or gifted away. There are no super bills available for package agreements. Also prices have to go up because see cancellation and lateness policy.
Package Agreement Policy
Photo Anders Zernike via PEXELS
Package Agreements require that you will be having regularly scheduled acupuncture visits. You must pay for the entire package upfront.. There are no refunds on package agreements. You cannot share a package. 24-48 hour cancellation policy is required on all appointments. Package agreements expire after 1 year. There are no super bills for package agreements. Package agreements are for those who are experiencing financial hardship and are discounted for that reason. There are no additional discounts. I am a small business and package agreements are created to help you out in times of hardship but when they make it more complicated for me as a business owner it begins to defeat its purpose. We all have to be reasonable even when times are hard.
Herbal Consultations and Vaginal Steaming
These services are no longer available to new patients. If you are an established patient we can always schedule these type of appointments together. If you are a new patient and want to try these options you must first visit as a first time acupuncture patient before exploring other types of appointments.
Facial Appointments
Facial appointments are now only available early in the day. The latest facial appointment that can be given is 4pm. I do not give facial appointments during after work hours.
Updated Schedule
Effective starting January 5, 2027
Tuesdays 4-6:30pm
Wednesdays 9:30-12:30pm, 4-6:30pm
Thursdays 9:30-11am, 5-6:30pm
Fridays 9:30-12:30pm
Saturdays
Saturday appointments are available once per month and are available for returning acupuncture visits only. There will be no facials, earseeds, herbal consults, vaginal steaming appointments available on Saturdays. There are no new patient visits available on Saturdays. You must be on-time.
If you are new please review my policies